During non-operating hours there is a video phone available for check in at the Alexandria Bay Municipal Dock for individuals entering or returning to the United States by boat. Customs and Border Protection web-site For our Canadian Visitors:īoldt Castle is an Official Port of Entry into the United States in Alexandria Bay, New York with hours of operation starting at 10:30am and running to 5:30pm. For further information please refer to the U.S. Passengers arriving from Canada must provide proper identification. From both Canada and the U.S., visitors may find transportation on either a tour boat (a list of providers can be found at the bottom of this page) or by personal pleasure craft. However, in case of systematic abuse or abuse of a particularly serious nature, customers' mobile phone numbers can also be blocked for purchases via the DOT SMS Tickets.Ĭomplaints about blocking can be addressed to the DOT Customer Center.Boldt Castle is located on Heart Island, in the United States, and is only accessible by water. Blocked customers will still be able to buy mobile tickets in vending machines, Rejsekort and via DOT SMS Tickets. The traffic companies can block your mobile phone number from purchasing tickets in DOT Tickets app if there is a justified suspicion of abuse or attempted abuse.Ībuse of the system can for instance be multiple unconfirmed orders, purchases after boarding, transferring tickets or commuter cards between different customers or attempts at modifying tickets. You risk getting a fine if you buy the ticket after boarding the train/bus/metro. The ticket must be active so that you can show it at ticket inspection.
You may only start your journey once you have received the ticket in the DOT Tickets app. The ticket is only valid when you have received it in the app Help with the DOT Tickets app Åben menu.Single tickets for long journeys Åben menu.Single tickets for short journeys Åben menu.Congress with less than 1,000 delegates and participants Åben menu.Extension ticket for Commuter Pass Åben menu.Commuter Pass for long journeys Åben menu.Commuter card for short journeys Åben menu.Season Pass Pensioner on Rejsekort Åben menu.Contact DOT Phone +45 70 15 70 00 Write to us.GDPR policy for customers in the metro Åben menu.Contact us regarding buses and local trains Åben menu.
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